My dear visitor,
Heidi Holvoet, your personal Data Protection Person here at baby-sleep-advice.com
At Baby-Sleep-Advice.com we are dedicated to protecting your data and privacy.
We recognize that your privacy is important. This document outlines the types of personal information we receive and collect when you use Baby-Sleep-Advice.com, as well as some of the steps we take to safeguard information. This will help you make an informed decision about sharing personal information with us.
Baby-Sleep-Advice.com strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers' and online visitors' privacy on our website.
Baby-Sleep-Advice.com uses information from Google Analytics to track the number of visits to the website, browsers and operating systems. No personally identifiable information is obtained from these cookies. We use the information that Google Analytics generates relating to our website to create reports about the use of the site. These reports allow us to update the site and improve your usage of it.
If you do not wish your data to be collected via Google Analytics, you can install its opt-out browser extension or add-on: https://tools.google.com/dlpage/gaoptout/
Statcounter is an online service which helps us to understand our visitors; for example, how visitors find our website, how long they spend on our site, which web pages they are most interested in etc. We use Statcounter because better understanding how visitors are interacting with our website helps us to improve the content, design and functionality of our site. This allows us to offer a better online experience to our visitors.
- Time and date of visit (this can help us to identify and plan for busy periods on our website)
- IP address (this is a numerical label assigned to a device by an Internet Service Provider to enable the device to access the internet)
- Browser and Operating System (this can help us to make sure that our website functions correctly in the browsers/operating systems used to access our site)
- Device Information e.g. device type and screen size (this can help us to make sure that our website functions correctly in the devices used to access our site)
- Referring Data e.g. a search engine link (this can help us to understand which search engines are helping visitors to find our website)
Furthermore, when you visit our website a Statcounter cookie (called "is_unique") may be placed in your browser. This cookie is used only to determine whether you are a first-time or returning visitor and to estimate unique visits to the site.
You can learn more about cookies from StatCounter and set your browser to refuse them by clicking here.
Statcounter is an anonymous web tracking service, as they say: "We don't attempt to identify an individual person. Our focus is on what visitors to your website do, not who that visitor is."
Baby-Sleep-Advice.com does not serve third-party, cookie-based ads
Baby-Sleep-Advice.com uses Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
We receive an affiliate commission for some of the products recommended on Baby-Sleep-Advice.com.
The affiliate service platform we use is Amazon.
Baby-Sleep-Advice.com may collect and use your personal information for the following purposes:
- To run and operate our site.
- To display content on the site correctly.
- To improve customer service.
- To help us respond to your customer service requests and support needs more efficiently.
- To personalize your user experience.
- To understand how our users as a group use the services and resources provided on our site.
- To improve our site.
- To improve our products and services.
- To run a promotion, contest, survey or other site feature.
- To send information to you that you agreed to receive about topics we think will be of interest to you.
- To send periodic emails, which may include electronic newsletters and/or autoresponder series of emails.
- To respond to your enquiries, questions, and/or other requests.
Baby-Sleep-Advice.com may collect personally identifiable information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, or fill out a form, and in connection with other activities, services, features or resources we make available on our site.
Specifically, if you subscribe to our newsletter, we will ask for your first name and will require your email address.
If you complete a form, we will require your name and your email address, and will ask for information relevant to the purpose of the form.
If you submit content to us, we will ask for your name and email address. Photos you include with your submission, or details in your submission, may personally identify you.
If you request to be notified about comments on any content you submit to us, or request to be notified when others submit content, we will require your first name and your email address.
If you purchase a product or service from us, we will collect your name, email address and if applicable billing address. We use Sendowl, PayPal and Stripe as data and payment processors. Only PayPal and Stripe process your financial data such as credit card details, Baby-Sleep-Advice.com never sees nor gets access to your financial data. Please refer to these third party's policies for further information:
SendOwl Data Protection Policy
You can always refuse to supply personally identifiable information and visit our site anonymously. However, it may prevent you from engaging in certain site-related activities.
If we make material changes in the collection of personally identifiable information, we will inform you by placing a notice on our site. We will use personal information received from you for internal purposes only and will not sell it or provide it to third parties.
We may also collect each visitor's IP address, which helps us combat spam and fraud. We do not use IP addresses for any other purpose.
We may collect non-personally identifiable information about you whenever you interact with our site. Non-personally identifiable information may include the browser name, the type of computer and technical information about your method of connecting to our site, such as the operating system and the Internet service provider you used, and other similar information.
This website is directed to adults. It is not directed to children under the age of 16. We operate our site in compliance with current regulations. Anyone under the age of 16 must provide parental consent to use this site. We do not knowingly collect or use personally identifiable information from anyone under 16 years of age.
If we sell Baby-Sleep-Advice.com, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale so that the service provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make.
Personally identifiable information and non-personally identifiable information collected by this site is stored on our host's servers. That host is SiteSell Inc., located at 1000 Saint-Jean Boulevard, Suite 702, Pointe-Claire, QC H9R 5P1 Canada. If you wish to review your information stored on the SiteSell servers for Baby-Sleep-Advice.com, contact me. Some information is collected by third-party services. These include Drip.co.
Last updated: 25 May 2018